Delete your account or data

Updated 11 October 2026

Delete your account

You can request deletion of your Be My Story account and associated stories without reinstalling the app. Email support@bemystory.app with the subject “Delete my Be My Story account” from the address connected to your account. Support will verify account ownership before acting on the request.

If you can still sign in, open Profile → Settings → Delete account in the app to start deletion directly. Your saved stories, drafts, account record and Sparks balance are removed when deletion completes. Minimal transaction receipts and deletion markers may be retained to prevent repeated purchase grants or access by old credentials. Safety reports you submitted may be retained to investigate abuse; contact support about removal and other retention details.

Deleting an account does not cancel a subscription. Cancel separately through your device’s App Store or Google Play subscription settings. If you cannot sign in or deletion fails, you can still use the email request above.

Delete selected data while keeping your account

To remove one saved story, open Stories in the app and delete that story. To request deletion of other specific account data while keeping your account, email support@bemystory.app with the subject “Delete selected Be My Story data” from the address connected to your account. Describe the story, report or other data you want removed. Support will verify account ownership, explain any data that must be retained for purchases, security or legal reasons, and respond to your request.