Updated 11 October 2026
For sign-in, subscriptions, account deletion, privacy questions or inappropriate AI responses, contact support@bemystory.app.
To report an AI reply, hold the message, choose Report message and select a concern. On Android, tap Send report to submit it inside the app. On iOS, review the prepared email draft and send it to support. If a mail app is unavailable on iOS, use Copy report and email it manually. Do not send passwords, verification codes or payment-card information.
Reports require human follow-up. This is not an emergency service. If you are in immediate danger, contact local emergency services or someone nearby you trust.
Manage or cancel subscriptions through Apple Settings → your name → Subscriptions, or Google Play → Payments & subscriptions → Subscriptions. Use Restore purchases in the app after signing in with the same account. Account deletion does not cancel an App Store or Google Play subscription.